References

SCANNING - THE WAY OF THE FUTURE

Key Advantages of Scanning over Traditional Methods

The costs associated with document handling are not considered carefully enough despite how significant they can be.  Consider the following statistics:

  • 92% of information is in manila folders
  • 80% of technical information is on paper and microfilm
  • Document management is now the largest cost in organisations
  • Paper files are doubling every 3.5 years
  • The average document is copied 19 times
  • Each day one billion photocopies are made
  • The average worker has a 34 hour paper backlog
  • Half an office workers time is spent handling paper or data entry
  • 50% of all projects are behind schedule
  • Paper costs:
    • Services 5%
    • Supplies 6%
    • Space 7%
    • Equipment 12%
    • Labour 70%

(Sources:  AIIM, Forrester, Star Securities, US Department of Labour)

Areas that are a little more difficult to measure but still add significant costs to the organisation include:

  • Retrieval costs
  • Loss of documents
  • Security
  • Risk management
  • Misfiling

Timely Document Retrieval

How often do we think, where is that document?  How much work do we duplicate because we can not find the right information? 

The unfortunate reality is we do not measure the impact of an inefficient document system.  We would need to measure the time spent filing, retrieving and the opportunity lost because we could not quickly and easily locate the information we required. The easiest way to understand the benefit is to think of the times you get a request for a file, you know its exact location and can retrieve it quickly, compared to being asked for a document you are not sure exists and/or where it could be filed.

  • This removes the difficulties with the retrieval of files associated with a traditional manual system
  • The computer will quickly access the required file without further effort required

FEATURE

THIS MEANS

THE BENEFITS

Documents can be retrieved by simply typing in a name

The difficulties with retrieval of files associated with traditional manual systems are eliminated

  • Saves time
  • Requires less resources
  • Saves money $$

The computer does all the searching

The search process is fully automated

  • Much quicker and efficient retrieval
  • Saves money $$
  • Retrieval is a matter of seconds

Documents can not be incorrectly filed

The filing structure is designed to maximise filing efficiencies

  • There will never be a problem finding a file because it is in the wrong place

Scanning to CD

No boxes, cupboards or storage rooms to search

  • Reduced physical movement required retrieving files

Information can be retrieved from remote locations

A document can be accessed without the need to wait for couriers or to drive to the office

  • Increased efficiency
  • Less frustration
  • Lower overheads
  • Faster transaction of important information
  • Opportunities are not missed

Easy Multiple Location Access

With the increasing requirement to improve customer service companies are often placed in a situation of needing information quickly at the location providing the best accessibility to customers.

The requirements for information being available from multiple locations typically stem from any of the following:

  • Regional offices
  • Staff working onsite
  • Staff working at home
  • Project offices
  • Conferences
  • Regional customers

There are many reasons, but they all come down to one thing, a need to have fast access to the most accurate information, no matter where the location.

The easiest way to achieve this is through electronic distribution of records.

FEATURE

THIS MEANS

THE BENEFITS

Documents can be centrally controlled and stored

Only one location is required for document storage and control but retrieval can be from multiple locations

  • No need for multiple copies to be available and reproduced for each location

Documents can be distributed securely

The chances of loss or security breach are eliminated

  • Peace of mind in terms of security

Simultaneous access of the same information

You can discuss and view the information with a person that is not located near the documents

  • Less travelling
  • Faster decisions
  • Better decisions

Living documents

The information viewed from remote locations is the latest version

  • No need to distribute copies of the same information
  • No need to train librarians to ensure the correct and latest data is on file
  • Reduced courier costs
  • Confidence in data
  • Lower equipment costs
  • No need to purchase equipment
  • Duplication costs are no longer a consideration

Information can be portable

Information can be accessed in the most remote locations, eg aircraft

  • Productive use of time
  • Decisions need not be guesswork

Maximise Space

Most offices these days waste an incredible amount of space storing documents.  Research shows that an average office contains one-third space for people, one-third for walkways and the last third for storage.

Using the above figures it can be agreed that one-third of rent, electricity and heating costs is being spent to keep filing cabinets warm and happy.   The cost of storage is not only the space but also the physical resources used to store the information.  For example, boxes, dividers, folders, plastic sleeves, filing cabinets, shelving, etc.

If the fixed costs associated with storage were eliminated the impact on a company’s results will be very significant.

FEATURE

THIS MEANS

THE BENEFITS

One four drawer filing cabinet fits on one CD

A significant amount of information can be transferred from a large number of forms
onto CD

  • Significant reduction in the physical space and resources committed

Future planning of space utilisation, filing and personnel requirements simplified

Long term planning for expenditure on personnel space, furniture and equipment is simplified

  • Budgeting for storage of CDs is straight forward compared with budgeting for the costs associated with hard copy documents expanding to double their size every 3-5 years

Storage space in the general office area that is required due to the need to access the information regularly can be reduced

The filing cabinets, shelves and store rooms can be moved to lower cost buildings or may not be needed at all

  • Lower fixed costs
  • Less time spent travelling to the documents
  • A better location for the office can be chosen
  • An improved work environment

Reduced clutter and mess

Improved appearance

  • Better image for clients
  • Happier and more motivated staff

Simplification of storage requirements

No special document storage requirements exist

  • No requirement for fireproof rooms
  • No special air-conditioning
  • No special security arrangements
  • No need to reinforce floors
  • No difficulties if you need to move

 

Continued...